National Certificate:

Wholesale and Retail Operations (63409)

DESCRIPTION:

This qualification will serve to provide the W and R sector with personnel that can perform the operation functions to industry standards, optimise productivity and improve service levels.

The learner assessed as competent against this qualification will be able to:

• Ensure a positive customer experience in a W and R business unit.
• Explain how employees can influence the objectives of a W and R business unit.

LEVEL:

NQF Level 3

MINIMUM REQUIREMENTS:

• Grade 12
• Mathematical literacy, Computer and Life Sciences.

DURATION:

3 Months
Short Qualification